Frequently Asked Questions

The Kontiki Beach Resort Curaçao is an upscale beachfront hotel in Willemstad that combines Caribbean ambience with European-style service, offering lodging, dining, beach access, pools, spa treatments and weekly entertainment.

The property is situated at Bapor Kibra Z/N, Willemstad, Curaçao, directly on the well-known Mambo Beach and about a 10-minute drive from downtown Willemstad.

Hato International Airport is roughly 15–20 minutes away by car. The resort can arrange a paid round-trip airport shuttle on request, or you can take a taxi or rental car.

Check-in runs from 15:00 to 22:00 and check-out is before 11:00. Early check-in or late check-out may be possible if you contact the resort in advance.

Yes, but guests planning to arrive after 22:00 must notify the property in advance using the contact details on their booking confirmation.

The minimum check-in age is 18 years.

The Kontiki offers 134 accommodation units, including Tropical Superior rooms and several suite categories.

Accommodation options include Tropical Superior Rooms, Standard Rooms, Beach Front Suites, Seaview Suites, Penthouse Suites, The Kontiki Suite, Seaview Apartments and other two-bedroom apartments.

All rooms feature free Wi-Fi, air-conditioning, minibars, 43-inch smart TVs with premium channels, laptop-compatible safes, rainfall showers, hairdryers, wardrobes and a balcony or terrace.

Yes, complimentary Wi-Fi is available in all rooms, public areas and even on the beach.

Guests have access to five outdoor salt-water pools equipped with sun loungers.

Yes, the resort has direct access to three beaches and supplies free beach beds and towels for hotel guests.

The resort features two beachfront restaurants and two bars. Cabana Beach serves an extensive continental breakfast followed by lunch service, while Mood Beach opens for lunch and continues through dinner. In addition, two beach bars pour cocktails and other refreshments throughout the day.

An extensive breakfast can be booked as part of your reservation and is served at Cabana Beach.

Yes, the resort’s beach clubs host regular events such as Brunch-Ups, Cabana Nights, live artist showcases and sunset happy hours; beach parties create audible nightlife on Wednesdays, Fridays and Sundays.

Guests can book massages, manicures and pedicures at Kurpa Spa and work out at the Blue Maxx gym.

Yes, Boutique Blush sells swimwear, dresses and beach items.

The resort offers full wedding planning and can arrange ceremonies under the palm trees right on the beach.

Yes. Free private self-parking is provided for hotel guests and no advance reservation is necessary.

No, pets are not permitted.

Children are welcome; however, rollaway beds and cribs are not available. Guests under 18 must be accompanied by a parent or legal guardian.

Yes. A paid round-trip airport shuttle can be arranged; guests must contact the property at least 24 hours before arrival to schedule the transfer.

Accepted card types are listed during booking; guests must present a valid credit card and photo ID at check-in.

The property is smoke-free in all indoor areas.

Guests should expect some noise from beach club parties on Wednesday, Friday and Sunday nights.

Rooms are equipped with both 220 V and 110 V power outlets.

Couples, wedding parties, and travelers seeking a blend of luxury amenities, beach access and vibrant social events particularly enjoy the resort.

The Kontiki does not offer an all-inclusive meal plan. However, you can add an extensive breakfast served at Cabana Beach when you book your room. Lunch and dinner are not bundled with the room rate; instead, you may reserve these separately in advance through the Mood Beach or Cabana Beach websites. For the most current meal options, upgrades or package add-ons, please contact the reservations team.

Yes. The front desk is staffed 24 hours a day, and the resort also offers contactless check-out for added convenience.

Yes. Guests can use on-site dry cleaning and laundry services during their stay.

Yes. The Kontiki supplies beach cabanas along its beachfront area for guest use.

You can reach the resort by phone at +599 9 46 51 600 (local fee applies) or email info@thekontiki.com and reservations@thekontiki.com.

Yes. Besides the in-room laptop-compatible safes, the resort provides a secure safe at the front desk for guests’ valuables.

The resort partners with Cabana Beach and Mood Beach. These beach clubs provide dining, host weekly events such as Cabana Nights and brunches, and supply beach beds and towels for hotel guests.

Yes. All 134 accommodation units are equipped with stovetops, allowing guests to prepare or warm light meals if they wish.

Yes. All lodges and suites come with in-room coffee and tea making facilities so you can prepare hot beverages at your convenience.

No. The Kontiki does not accept cash payments; guests must settle bills with a valid credit or debit card (American Express, Visa, Mastercard or Maestro).

Yes. Hotel guests receive complimentary towels for use at the five salt-water pools and on the three beaches that the resort directly accesses.

Yes. The Kontiki lists diving and snorkeling among its available activities and can assist guests in organizing these excursions.

Yes. Guests can work out free of charge at the on-site Blue Maxx fitness center during their stay.

The Kontiki has been a popular beachfront destination for many years. It was formerly operated as Van der Valk Kontiki Beach Resort, but has since transitioned into an independent luxury resort now known simply as “The Kontiki.” Although the ownership and branding have changed, the resort continues to provide the same prime Mambo Beach location and high-quality service standards.

Yes. Every suite category—including Beach Front, Sea View, Penthouse and The Kontiki Suite—offers an ocean view.

Guests must present a valid photo ID along with the credit card used for the reservation when checking in.

The Kontiki is classified as a 4-star beachfront resort.

Yes. Both Mood Beach and Cabana Beach list dedicated kids’ meals on their menus.

The Kontiki blends relaxed Caribbean charm with European-style service, giving guests direct access to three beaches, two beach-club restaurants, and accommodations ranging from Tropical Superior rooms to luxury ocean-view suites. Its lush gardens with flowing salt-water lagoons and the resort’s weekly beach-club events create a setting that few other Curaçao properties can match.

Yes. The resort provides complimentary access to dedicated shower rooms after check-out so guests can freshen up before traveling, subject to availability.

Yes. The Kontiki offers concierge services to help with restaurant reservations, activity bookings and other guest requests.

Yes. All guest bathrooms are stocked with free toiletries for your convenience.

Yes. The guest-services team can organize guided hikes and other island excursions; guided hikes led by resort staff are available on request.

Yes. Salt-water lagoons flow through the resort’s tropical gardens and border the Tropical Superior rooms, allowing guests to step straight from their private terrace into the water for an easy swim.

Yes. The Kontiki features lush tropical gardens threaded with salt-water lagoons as well as a furnished terrace area, giving guests additional outdoor spaces to unwind beyond the pools and beach.

The Curaçao Sea Aquarium is located close to The Kontiki, making it an easy short walk from the resort’s beachfront location on the Mambo Beach strip.

Yes. Lunch and dinner are not automatically included with your room; you must book these meal periods separately on the Mood Beach or Cabana Beach websites, and advance reservations are recommended because availability is limited.

All five outdoor pools at The Kontiki are naturally filtered salt-water pools surrounded by sun loungers.

The resort features two beachfront bars where guests can enjoy cocktails and other drinks throughout the day.

Yes. Every guest room and suite at The Kontiki features either a spacious private balcony or a ground-level terrace, giving you an outdoor area to relax steps from your accommodation.

Yes. Kurpa Spa offers beachside massage treatments that can be reserved through the resort’s guest-services team.

The nearest stretch of sand is approximately 350 ft (about 100 m) from the resort, and guests have direct access to it from the property.

Yes. Complimentary luggage storage is available at the front desk, allowing you to leave your bags safely while you enjoy the facilities before arrival or after departure.

Yes. The Kontiki’s front-of-house team is multilingual, so guests can receive assistance in several different languages during their stay.

Yes. The resort provides an on-site computer station where guests can access the internet or print travel documents as needed.

Yes. In addition to its beachside venues, The Kontiki includes an indoor reception hall that can be reserved for weddings, meetings, or other private functions.

Yes. Every room and suite is equipped with a hairdryer as part of the standard bathroom amenities.

Yes. All rooms and suites feature an in-room minibar for guest convenience.

Children aged 18 years and above are billed at the adult rate for all lodging and package charges.

Yes. The Kontiki asks guests to provide their estimated arrival time in advance by using the Special Requests box during booking or by contacting the property directly with the details in the confirmation email.

Yes. The Kontiki’s accommodation lineup lists a dedicated Studio category alongside its rooms, suites and apartments, providing an additional layout choice for guests.

Yes. The resort’s venues screen live sports events, so guests can follow major matches and broadcasts while on site.

Yes. Mood Beach, Cabana Beach and the adjacent Wet & Wild beach club all schedule live-music sessions, so guests can enjoy performances right on the sand during their stay.

Each Two-Bedroom Apartment houses up to four guests across two separate bedrooms, making it a convenient option for families or small groups.

Yes. All rooms, suites and apartments come equipped with a refrigerator, allowing you to keep drinks and snacks chilled throughout your stay.

Yes. The resort links directly to a small shopping plaza on the Mambo Beach strip, placing shops, restaurants and bars just a short walk from your room.

Yes. Guest feedback notes that Beach Front Suites on the ground level feature a private gate, allowing you to step straight from your terrace onto the sand.

Yes. The Wet & Wild beach club sits next to Mood Beach and Cabana Beach, and resort guests often walk over to enjoy its live-music sessions and beach parties.

Yes. The on-site Blue Maxx fitness center includes a dedicated sauna that guests may use during their stay at no additional charge.

Yes. You can add special requests—such as early arrival details or extra amenities—via the Special Requests box during booking or by contacting the resort directly; however, all requests are subject to availability and may carry additional charges.

Yes. A dedicated VIP section on Mood Beach is pre-reserved for Kontiki guests, ensuring you always have beach chairs available without having to rush.

Yes. The resort maintains a “Special Offers & Deals” section on its website that currently features an Early Bird promotion for guests who book well in advance. The exact discount, dates and conditions are shown online during the reservation process or can be provided by the reservations team.

Yes. The resort’s “Upgrades” section lists add-ons like private airport transfers, romantic room decorations and bottle service; these extras can be selected during the online booking process or requested through reservations.

Yes. The activities desk lists golf among its Curacao excursions and can arrange rounds at nearby courses on request.

Yes. The resort maintains a Careers page that posts open positions such as Houseman, Bartender and Beach Club Supervisor; interested applicants can apply online.

The resort’s activities desk can book jeep-safari tours through Christoffel National Park, guided city walks in Willemstad, catamaran sailing trips to Klein Curaçao, sunset cruises, fishing charters and horseback-riding excursions, in addition to its regular diving and snorkeling options.

Yes. Group yoga sessions and other fitness classes are held regularly at the Blue Maxx fitness center; guests can sign up through the front desk, and a small fee may apply.

Yes. The resort features an on-site gift shop that sells souvenirs, beach essentials, travel necessities and other convenience items, so you can pick up last-minute purchases without leaving the property.

Yes. You can reach The Kontiki on WhatsApp at +5999 465 1200 for general enquiries or restaurant reservations.

Yes. Guests staying in a Penthouse Suite receive daily VIP Cabana Beach access that includes reserved seating with complimentary water and fruit.

Yes. For guest safety, The Kontiki operates security cameras throughout common areas and access points; footage is stored securely and reviewed only if an incident occurs.

Guest feedback indicates that Beach Front Suites on the 2nd and 3rd floors enjoy the most open sea views, while 1st-floor suites may have partial tree obstruction. Ground-floor suites trade the view for a private gate that opens directly onto the sand.

Yes. The resort lists sun loungers at each of its five outdoor salt-water pools for guest use, and no additional fee or reservation requirement is mentioned.

The Tropical Superior room is listed as 40 m². The Seaview Suite is 55 m², and the Penthouse Seaview Suite is 123 m².

Nearby beaches listed include Seaquarium Beach at 200 m, Jan Thiel Bay Beach at 3 km, Avila Beach at 3.2 km, Playa Marichi at 4.2 km, and Baya Beach at 6 km. The distances shown are estimated and may vary.

Queen Emma Bridge is listed as 4.6 km from The Kontiki. The distance is shown as an estimated walking or driving distance, and actual distance may vary.

The Penthouse Seaview Suite is listed with a private kitchen and a dishwasher. It also includes a private pool, balcony, sea view, terrace, coffee machine, minibar, and free Wi-Fi.

Yes. The Expedia listing for The Kontiki includes ATM/banking services among the property amenities.

The Booking.com listing describes the breakfast as continental. The room options shown list “Very good breakfast” at US$25.

In the listed room options, the Tropical Superior room and the Penthouse Seaview Suite include a bathtub. The Seaview Suite listing shown does not mention a bathtub.

The area information lists Sopranos Sports Bar and Pizzeria at 5 km, Starbucks at 5 km, and The Niffo Huts at 13 km. Distances are shown as estimates and may vary.

The Tropical Superior room lists either 1 queen bed or 2 twin beds, if available. The Seaview Suite lists 1 king bed, while the Penthouse Seaview Suite lists 1 king bed in Bedroom 1 and 1 twin bed in Bedroom 2.

Yes. The listed Tropical Superior, Seaview Suite, and Penthouse Seaview Suite booking options state that guests pay the property before arrival. The booking page also notes that guests will not be charged yet at the room-selection step.

The Tropical Superior room is listed with both garden view and pool view. It also includes a balcony, terrace, pool with a view, bathtub, air conditioning, coffee machine, minibar, and free Wi-Fi.

Yes. Both the Seaview Suite and the Penthouse Seaview Suite feature a private pool. In the case of the Penthouse Suite, the pool is designed as a private plunge pool, allowing guests to swim or cool off in total privacy. (The Penthouse Seaview Suite also includes a private kitchen and dishwasher.)

Guest comments shown in the listing praise the staff for being helpful, welcoming, and quick to assist. The comments also mention cleanliness and describe the superior suite as beautiful.

The Expedia listing describes the on-site restaurants as offering international cuisine. Another dining description mentions options ranging from beachfront bistro comfort food to sushi and Mediterranean classics.

Yes. The Expedia listing includes a TV in the lobby among the property amenities.

Yes. The Expedia listing states that rooms include 43-inch Smart TVs with satellite channels.

The Expedia listing shows an overall guest rating of 8.8 out of 10, described as Excellent. The listing also references 1,004 reviews.

The Curaçao Sea Aquarium is listed as 950 m from The Kontiki. The listing notes that displayed distances are estimated and actual distances may vary.

Yes. Room service is listed among The Kontiki’s popular facilities in the booking information.

Yes. The listed prices for the Tropical Superior, Seaview Suite, and Penthouse Seaview Suite state that taxes and fees are included.

The listing shows Tropical Superior options at US$6,731 for a non-refundable rate and US$7,162 for a refundable rate. It also shows the Seaview Suite at US$19,649 and the Penthouse Seaview Suite at US$47,986, with taxes and fees included.

The Booking.com listing shows the "Very good" continental breakfast option priced at US$25 per person when added to your reservation.

Yes. For children aged 0–3 years, cribs can be requested at a cost of US$10 per child, per night. Cribs are subject to availability, so please notify the resort in advance to secure one.

Yes. The listed Tropical Superior, Seaview Suite and Penthouse Seaview Suite rates all state “Pay the property before arrival,” meaning prepayment is required even for the free-cancellation options.

For Kontiki Tropical Superior Rooms, a 50 % deposit is required, with the balance due 7 days before arrival (14 days in high season); cancellation is free until those deadlines, after which all payments are non-refundable. Non-refundable Tropical Superior bookings must be paid in full at the time of reservation and cannot be changed or cancelled. Beach Front, Sea View, Penthouse and Kontiki Suites follow the same structure—50 % deposit with the balance due 14 days before arrival (28 days in high season) and free cancellation until those dates—while non-refundable Suite reservations require full prepayment and are not modifiable or refundable. Travel and cancellation insurance is strongly recommended; for questions, contact The Kontiki, Bapor Kibra z/n, 1000 Willemstad, Curaçao, at reservations@thekontiki.com or +599 9 565 1600, and view the full policy at https://thekontiki.com/cancel-policy/.

Yes. Non-residents may enjoy day access to The Kontiki’s beach clubs—Mood Beach, Cabana Beach, and Wet & Wild—each providing sunbeds, personal food and beverage service, and a relaxed Caribbean ambiance. Kupra’s professional team can also arrange massages either outdoors or, for overnight guests, within their suites, ensuring personalized island-style pampering without the need to stay overnight.

Cabana Beach is open daily with beach access from 9 AM–7 PM, beach service 9 AM–6 PM, and restaurant hours 7 AM–5 PM, offering breakfast 7 AM–10:30 AM and lunch 11 AM–6 PM (until 5:30 PM on Wednesdays). On Wednesdays, “Cabana Nights” includes a dinner show 6 PM–9 PM, happy hour at the Beach Bar 8 PM–9 PM, and a club night 9 PM–12 AM, while Saturdays feature regular dinner service 6 PM–10 PM. Mood Beach operates daily from 10 AM–12 AM with the kitchen available 12 PM–10 PM, and hosts its “Brunch Up” every Saturday from 1 PM–6 PM.

Yes. The Kontiki won Curaçao’s Leading Resort at the World Travel Awards in 2017 and has been nominated for the same title every year from 2018 through 2026, underscoring its ongoing commitment to excellence.

By simply signing up as a Kontiki Member and booking directly with the resort, you receive 10 % off the Best Available Rate, a VIP Welcome Package on arrival and 10 % off events—no further requirements or commitments are needed.

Recommended highlights include Willemstad’s UNESCO-listed historic districts, the floating Queen Emma Bridge, Fort Amsterdam, Christoffel National Park, the Hato Caves, and popular beaches such as Mambo Beach, Grote Knip and Cas Abao, plus over 70 snorkelling and diving sites.

The resort is presently overseen by siblings Terence, Justin and Tiara van der Valk, who carry on the Van der Valk family’s hands-on leadership that began when the property opened in 2006.

Cancellation terms depend on room category, season and rate. Tropical Superior Rooms require a 50 % deposit, with the balance due 7 days before arrival (14 days in High Season); cancellation is free up to those same deadlines. Beach Front, Sea View, Penthouse and Kontiki Suites also need a 50 % deposit, with the balance due 14 days before arrival (28 days in High Season), and may be cancelled without charge within those periods. Non-refundable reservations must be prepaid in full, cannot be changed or cancelled, and unpaid balances by the stated deadlines result in automatic cancellation without refund; guests are therefore urged to secure appropriate travel insurance and review the current terms at thekontiki.com/house-rules.

The swimming pools are open daily from 7:00 AM to 7:00 PM. Blue Maxx Health Club operates Monday–Thursday from 5:00 AM to 9:30 PM, Friday from 5:00 AM to 8:00 PM, and Saturday–Sunday from 7:00 AM to 5:00 PM. Kurpa Spa is available every day from 10:00 AM to 6:00 PM.

The on-site restaurants can accommodate a wide range of dietary requirements, including vegetarian, vegan, dairy-free, gluten-free and other restrictions. Please inform the resort of any dietary needs when booking your room or reserving a table at our beach clubs or restaurants so the kitchen and service teams can prepare suitable options. During your stay, the service team will be happy to discuss the available menu choices.

The Kontiki partners with Autoverhuur in Curaçao, located less than 100 meters from the resort, to provide on-site car rental services. Guests can rent one of three brand-new electric “The Kontiki” Fiat 500s and may contact Autoverhuur directly via WhatsApp at +599 9 461 0659 for availability, rates, and reservations. The rental desk is open Monday to Sunday from 8:00 AM to 6:00 PM, and the Front Office team is happy to assist with any arrangements.

Yes. Electric-vehicle charging points are available at The Kontiki, with solar-powered charging offered during daylight hours so guests can recharge while they relax. For information on availability and usage, please contact the Front Office team.

Visitors are welcome daily from 7:00 AM to 11:00 PM. All non-registered guests must register at the Front Desk before entering the resort, where the Front Office team will assist with the process.

A refundable security deposit of USD 150 is required at check-in and held as a guarantee for the duration of the stay. The amount is released after check-out, provided there are no damages or outstanding charges. Depending on the guest’s bank or card issuer, the funds may take several business days to reappear.

Yes. The Kontiki maintains 24/7 on-site security; the fully enclosed property is continually patrolled and monitored by surveillance cameras to safeguard guests. A dedicated security team is always available to provide assistance whenever needed.

The Kontiki does not employ dedicated lifeguards; swimming in the sea or the resort’s saltwater pools is therefore at guests’ own risk and responsibility. Trained staff are stationed throughout the resort and beach clubs to administer first aid and assist in emergencies. In addition, 24/7 security personnel and camera surveillance help maintain a safe environment for all guests, including children.

The Tropical Deluxe Room (43 m²), Tropical Deluxe Suite (87.9 m²), Tropical Superior Room (30 m²), Beachfront Suite (58.5 m²), Seaview Suite (55 m²), Standard Room (50 m²) and Studio (50 m²) each accommodate up to 2 persons. The Penthouse Suite (122 m²), The Kontiki Suite (160 m²), 2 Bedroom Apartment (75 m²), Seaview Apartment (75 m²) and Seaview Deluxe Apartment (75 m²) each accommodate up to 4 persons.

Most accommodations at The Kontiki are elevator-accessible; the exceptions are the Tropical Deluxe Room, Tropical Deluxe Suite, and Tropical Superior Room, which can only be reached by stairs. Guests who require or prefer elevator access should contact the Reservations Team at reservations@thekontiki.com before booking so they can recommend suitable options, subject to availability.

All mandatory fees and taxes are incorporated into the published room rate. The listed price already reflects the 7% government tax, so guests will not be charged any additional resort fees or taxes at checkout.

Certified service animals are welcome at The Kontiki. Pets that are not certified service animals are not permitted on the resort.

Guests may request connecting or adjoining rooms when making a reservation. All such requests are subject to availability and cannot be guaranteed.

The Kontiki runs on daytime solar power, operates five natural salt-water pools fed directly from the Caribbean Sea, uses natural building materials, offers fully electric Fiat 500 rental cars with on-site charging stations, and manages its own water systems while supporting local seawater-protection projects.

Please email events@thekontiki.com or visit https://thekontiki.com/events/ to discuss dates, packages and personalized arrangements with our Events Team.

Across major travel sites The Kontiki maintains a strong overall reputation with an average combined score of 8.6/10. Current platform ratings include Tripadvisor 4.4/5, Expedia 8.8/10, Google 4.3/5 and Booking.com 8.0/10. Specific Booking.com category scores list Staff 8.4, Facilities 8.4, Comfort 8.0, Value for money 7.4 and Free Wi-Fi 8.5. Couples have rated the location 9.2/10 for a two-person trip.

Guests may not bring outside food or beverages into the resort’s beach clubs or pool areas. A full beach service is available throughout the day, providing breakfast, refreshing drinks, lunch, and dinner right on the beach.

Each guest room is equipped with an iron for personal use. For added convenience, dry-cleaning and laundry services are available on request.

For details on maximum guest capacity for weddings, conferences, or other private events, please contact The Kontiki Events Team at events@thekontiki.com. They will be pleased to discuss available options and tailor the event to your requirements.

Complimentary Wi-Fi is available throughout the resort, covering all guest rooms and public areas. The service also extends to every beach club, allowing guests to stay connected while enjoying the beach.

Kurpa Beach Massage at Mood Beach provides full-body relaxation massages, deep-tissue massages, and massages for two, each set against scenic views of the Caribbean Sea. For up-to-date treatment options, availability, and prices, please visit the Kurpa Beach Massage booking page: https://www.fresha.com/a/kurpa-beach-massage-willemstad-mood-beach-curacao-ogovn2jh?utm_source=chatgpt.com

Guests may rent one of three brand-new, fully electric Kontiki Fiat 500e cars from Autoverhuur in Curaçao, conveniently located within 100 m of the resort. The rental office operates daily from 8 AM to 6 PM, and complimentary solar-powered charging stations are available at the resort. For reservations or additional information, contact Autoverhuur in Curaçao via WhatsApp at +599 9 461 0659, or consult the Front Office team.

The Kontiki does not offer day passes for the resort or its swimming pools. Non-resident guests are welcome to visit the on-site beach clubs—Cabana Beach, Mood Beach, and Wet & Wild—each providing its own atmosphere, dining, drinks, beach facilities, and events. For up-to-date information on beach access, reservations, operating hours, and activities, please refer to the respective websites: cabanabeachcuracao.com, moodbeachcuracao.com, and wetandwildcuracao.com.

The Kontiki offers poolside and beachside food and beverage service through its beach clubs, featuring a broad selection of drinks plus breakfast, lunch, and dinner. Service is available throughout the day according to each venue’s operating hours. No minimum spend is required, allowing guests to order as they wish.

Check-in begins at 3:00 PM and check-out is by 11:00 AM. Upon arrival, every guest must complete and sign a registration card, present a valid passport or ID card, and provide a credit-card authorization for incidental charges. Late check-out must be requested at the Front Office at least one day before departure; approval depends on availability and may incur an additional fee, with stays beyond 6:00 PM charged as an extra night at that day’s best available rate. After checking out, guests may still use resort facilities and can reserve lobby shower rooms by contacting the Front Office.

Registered hotel guests receive complimentary use of the resort’s swimming pools and beach beds at Cabana Beach. Non-resident visitors may access the beach clubs by renting a beach bed at the applicable rate, which includes use of on-site amenities such as parasols.

The resort’s solar system produces enough renewable energy to supply 100 % of the property’s electricity requirements during daylight hours.

A dedicated pumping system channels natural seawater directly from the Caribbean Sea, ensuring all five pools are filled and refreshed with authentic salt water instead of treated freshwater.

Yes. Solar panels are installed across the resort’s parking area, so guest parking bays are located beneath the solar-panel canopy, providing shade while simultaneously generating renewable energy for the property.

Yes. Standard beach beds at Cabana Beach are pre-reserved exclusively for Kontiki hotel guests and are held until 11:00 AM. After this time any unoccupied beds become available to all visitors on a first-come, first-served basis, and guests are asked not to reserve beds by leaving personal items.

All keycards, beach towels, bathrobes, and other hotel items remain the property of The Kontiki and must be returned at check-out or left in the room. Any loss of these items or damage to resort facilities (including affiliated beach clubs) will be assessed, and the responsible guest will be charged accordingly.

Yes. Guests who have already checked out are still welcome to enjoy all resort facilities for the rest of the day. Lobby shower rooms can be reserved through the Front Office should you wish to freshen up before departing.

Yes. Guests booked in any of our Luxury Suite categories automatically receive access to the exclusive Cabana VIP Beach during their stay.

Yes. The Kontiki provides porter/bellhop service, so staff can assist with carrying your luggage during check-in and check-out.

The 22 new Tropical Deluxe rooms and suites can be booked now, with stays starting from 20 December.

The new wing’s magnesium pool contains minerals that create a calming effect on skin and muscles and eliminates the chlorine smell and irritation common to standard chlorinated pools.

Yes. Before every workout, please collect a complimentary guest card at The Kontiki or Luxury Suites reception desk; the card grants one-time access to the adjacent Blue Maxx Health Club, where use of the gym and sauna is free for hotel guests.

No. Open flames and BBQs are not allowed on room terraces, balconies, or anywhere on the resort grounds or affiliated beach clubs, as stated in the House Rules.

Remain calm, dial 9 on your room phone to reach Reception, activate the nearest fire detector or alert a staff member, avoid using elevators, and follow the illuminated emergency-exit signs and staff instructions; floor-plan diagrams are posted on the inside of each guest-room door.

Commercial photography or filming is not permitted anywhere on the resort grounds or at its affiliated beach clubs unless you have obtained prior written approval from management.

Yes. Hotel guests can arrange personal training sessions at the adjoining Blue Maxx Health Club, which also provides complimentary gym and sauna access with a guest card collected at reception.

Travel and cancellation insurance is not mandatory, but The Kontiki strongly recommends that all guests purchase comprehensive coverage before arrival to protect against unexpected changes or emergencies.

No. Each guest room is equipped with a digital safe, and the hotel is not responsible for any loss of valuables or personal belongings, as stated in the House Rules.

Service animals are welcome, but guests must provide advance notice along with proper documentation and licenses for approval, in accordance with the resort’s House Rules.

Yes. Every guest, no matter which accommodation category they book, enjoys complimentary housekeeping service during their stay at The Kontiki.

Every guest enjoys daily housekeeping, in-room dining via room service, complimentary beach beds at Cabana Beach, free access to the Blue Maxx Health Club, and exclusive discounts on the resort’s in-house events. Breakfast remains optional and can be added to your reservation if desired.

The most recent expansion added 22 new Tropical Deluxe rooms and suites to The Kontiki, increasing the overall accommodation inventory while maintaining the resort’s barefoot jungle-chic style.

The new Tropical Deluxe accommodations are spacious and finished in a "barefoot jungle-chic" style that incorporates natural materials such as stone, wood, greenery and sand in nearly every detail, reflecting the resort’s lush surroundings and wellness-focused philosophy.

An extensive wellness area is located at Mood Beach; simply stop by the Front Office to schedule a massage, pedicure or manicure appointment with the spa team.

The Kontiki Beach Resort opened its doors in 2006.

Yes. The adjacent Blue Maxx Health Club lists Personal Training among its services; Kontiki guests can arrange sessions by contacting the Front Office, which will coordinate the booking with the gym staff.

The General Sales Conditions state that users must be at least 18 years old (or the legal age of majority in their jurisdiction) to make reservations through www.thekontiki.com.

No. According to the House Rules, all facilities are used at guests’ own risk, and The Kontiki—including its affiliated beach clubs—is not liable for personal or material damage, injury, illness, losses, or death resulting from incidents such as natural disasters, pandemics, or other circumstances beyond its control.

All common areas are monitored for guest safety. Recordings are stored securely, retained only for a limited period, used solely for security purposes, and may be shared with authorised authorities when required by law, in full compliance with GDPR.

The responsible guest will be charged the full repair or replacement cost of the item, plus one additional night at the resort’s Best Available Rate (BAR).